Privacy Policy

Last Updated: January 27, 2026

WP Solution Co., Ltd. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our engineering inquiry forms.

1. Information We Collect

We collect limited information strictly for business communication and technical assessment purposes:

  • Voluntary Information: When you fill out our Project Inquiry Form (Google Form) or contact us via Email/Line, we collect personal details such as your Name, Company Name, Email Address, Phone Number, and technical details regarding your machinery or project requirements.
  • Automated Information: Like most websites, we may collect non-personal data such as browser type, IP address, and pages visited to analyze site performance and improve user experience.

2. How We Use Your Information

As a System Integrator, confidentiality is part of our engineering ethics. We use your data solely for:

  • Technical Assessment: To analyze your machine requirements and propose suitable engineering solutions (e.g., PC-Based Control specs, IIoT architecture).
  • Communication: To contact you regarding your inquiry, send quotations, or coordinate site visits.
  • Service Improvement: To understand industry trends and improve our service offerings.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

Your project details (e.g., machine specs, production data shared for consultation) are treated as Confidential Information and will not be disclosed to third parties without your consent, unless required by law.

4. Third-Party Services (Google Forms)

We use Google Forms to collect project inquiries. By submitting the form, you acknowledge that the information you provide will be transferred to Google for processing in accordance with Google’s Privacy Policy.

5. Your Rights

Under applicable data protection laws (PDPA), you have the right to:

  • Access your personal data held by us.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our team:

WP Solution Co., Ltd.